Meet our leadership

Venkat Ravilla
Venkat Ravilla
Head of the Board of Advisors
Ravikiran Ranganathan
Ravikiran Ranganathan
CEO and Founder

Our biggest competitive advantage is our optimized delivery model.

At CXO, we’ve taken our deep industry experience and transformed it into our greatest competitive advantage - a structured delivery framework that eliminates inefficiencies and drives real results. It all starts with our onboarding: we invest upfront - at no cost to our clients – to: 

Facilitate Accurate Estimates (Time and Cost) for Digital Initiatives
01
Facilitate Accurate Estimates (Time and Cost) for Digital Initiatives
Improve Communication  & Collaboration
02
Improve Communication & Collaboration
Ensure Quality Deployments
03
Ensure Quality Deployments
Foster Innovation and  A Growth Mindset
04
Foster Innovation and A Growth Mindset
Learn more CXO’s delivery model   

Every team member at CXO embodies our culture.

At CXO, we don’t just build teams - we cultivate consultants. Every team member is trained to understand how their role fits into the broader digital ecosystem, ensuring they contribute strategically, not just operationally. Our culture is built on collaborating – within our team or with other organizations – to drive synchronous outcomes.

01

100% in-person expectation

across offices for collaboration.

02

Daily breakout rooms

across all teams, with all skills present for holistic analysis & planning. Learn about our delivery model here to understand how this translates to outcomes.

How We Deliver   
03

Proactive issue resolution,

With P1 and P2 issues acknowledged immediately, and cross-functional expertise consulted early in resolutions.

04

Global delivery model

ensuring flexibility and scalability, based on client preferences.

05

Outcome-driven approach,

leveraging real-time and KPI-based Managed Service Operations (MSO).

06

Training & Client Knowledge Transfers

are standard project mechanisms, ensuring our deliverables are consumable and communicable.

CXO is built to support growing mid-market and enterprise teams with their digital goals.

CXO is designed to serve organizations that need more than just a vendor—they need a strategic, scalable digital partner.

CXO was built
to serve
organizations that:

Require a partner for strategy, implementation, and growth-oriented initiatives.

Require a partner for strategy, implementation, and growth-oriented initiatives.

Seek an outcome & performance-based methodology.

Seek an outcome & performance-based methodology.

Need expertise across the full MarTech ecosystem to drive growth.

Need expertise across the full MarTech ecosystem to drive growth.

Prioritize measurable impact.

Prioritize measurable impact.

Face common challenges like orchestrating deliverables across multiple vendors, reducing technical debt, and could benefit from more efficient digital operations.

Face common challenges like orchestrating deliverables across multiple vendors, reducing technical debt, and could benefit from more efficient digital operations.

We're continuously refining CXO to better support these goals for our clients in a constantly evolving technical landscape.

-Ravi Ranga, CEO & Founder, CXOntology

CXO was built to serve organizations that:

Require a partner for strategy, implementation, and growth-oriented initiatives.

Require a partner for strategy, implementation, and growth-oriented initiatives.

Seek an outcome & performance-based methodology.

Seek an outcome & performance-based methodology.

Need expertise across the full MarTech ecosystem to drive growth.

Need expertise across the full MarTech ecosystem to drive growth.

Prioritize measurable impact.

Prioritize measurable impact.

Face common challenges like orchestrating deliverables across multiple vendors, reducing technical debt, and could benefit from more efficient digital operations.

Face common challenges like orchestrating deliverables across multiple vendors, reducing technical debt, and could benefit from more efficient digital operations.

We're continuously refining CXO to better support these goals for our clients in a constantly evolving technical landscape.

-Ravi Ranga, CEO & Founder, CXOntology

Our Organizational Philosophy:

Focus on Value Creation, Not Task Completion

The message from our CEO is clear - root your mission in value. While any consultant's core activity is execution, our consultants are also expected to think critically by understanding the broader business impact of their efforts and providing proactive recommendations that align with our clients' long-term goals for every activity they perform.

We strive to create real business impact - not just deliverables.
We strive to create real business impact
- not just deliverables.
We strive to create real business impact - not just deliverables.
We strive to create real business impact - not just deliverables.

We're committed to the future of your digital customer experience

CXO's focus has always been and will always be in Digital and Customer Experience. When you invest in CXO, you're investing in a partner committed to bringing the latest innovations and expertise back to your organization.

Let’s Build Something Great Together

CXO is a partner who understands your world - one who has been in the trenches and built solutions that drive long-term success. Whether you’re launching a new platform or website, upgrading or optimizing an existing one, or navigating a complex digital transformation, CXO is ready to help.

A member of the CXO team will reach out to you shortly
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