CXO’s proprietary ‘Onboarding & Execution Frameworks’ are built to address the recurring challenges we’ve seen organizations face when navigating the digital delivery lifecycle—especially within complex, multi-skillset environments with multiple teams involved.

Our frameworks enable:
                                     Stronger communication across teams, skills, and stakeholders
Stronger communication across teams, skills, and stakeholders
                                     Tighter adherence to cost estimates by deliverable, activity, and phase
Tighter adherence to cost estimates by deliverable, activity, and phase
                                     Faster resolution of issues through clearer escalation paths
Faster resolution of issues through clearer escalation paths
                                     Higher-quality outputs with fewer re-incident cycles
Higher-quality outputs with fewer re-incident cycles
                                     Proactive engagement that avoids last-minute surprises
Proactive engagement that avoids last-minute surprises
                                     Improved cost control, reducing variance from projected TCO
Improved cost control, reducing variance from projected TCO

What sets us apart?

At CXO, we embed expertise throughout the entire delivery lifecycle. Whether scoped or not, our full bench of experts - strategy, architecture, QA, and more - are involved at critical stages to ensure consistency, quality, and long-term value.

We invest time and effort into each of our clients from onboarding through execution to understand key aspects of your ecosystem which will facilitate the outcomes our framework enables.

We believe the right framework isn’t just efficient - it’s transformative.

The CXO Frameworks Have Exceptional Impact in Managed Services & Conversion Optimization Engagements

Our MSO and CRO clients consistently see strong results from our delivery framework — especially in areas like time-to-deploy, incident resolution, cost accuracy, and stakeholder alignment. The model is built to navigate the complexities of multi-team, multi-vendor environments.

0%

deployment success rate

0%

reduction in re-incident volume

0x

faster issue resolution

0%+

CSAT across active MSO/CRO engagements

We’re Optimized to Work in Complex Multi-Technology & Multi-Team Landscapes

For effective execution in these contexts, planning is key. And CXO invests to ensure we can deliver. Here are some of the investments we make through our partnership that contribute to a high CSAT and quantifiable benefits:

Business
Stakeholder & Vendor Mapping – We identify all key players and document roles across the ecosystem.
Stakeholder & Vendor Mapping – We identify all key players and document roles across the ecosystem.
RACI Documentation – We define responsibilities and align expectations with clear RACI charts.
RACI Documentation – We define responsibilities and align expectations with clear RACI charts.
Workflow Mapping – We capture deployment, approval, and decision workflows to avoid ambiguity.
Workflow Mapping – We capture deployment, approval, and decision workflows to avoid ambiguity.
Communication Framework – We build a stakeholder matrix for seamless collaboration and updates.
Communication Framework – We build a stakeholder matrix for seamless collaboration and updates.
Tool & Access Alignment – We standardize tools, environments, and access to ensure fast ramp-up.
Tool & Access Alignment – We standardize tools, environments, and access to ensure fast ramp-up.
Risk & Dependency Mapping – We flag and plan around risks and cross-vendor dependencies early.
Risk & Dependency Mapping – We flag and plan around risks and cross-vendor dependencies early.

Ready to Witness the CXO Difference?

Schedule some time with us to dive deeper into how we deliver, and how it’s very relevant to how organizations operate today. We’re excited to understand if you could benefit from a more effective delivery partner.

A member of the CXO team will reach out to you shortly
CXO will not use this data for marketing and promotional purposes or share this data with any third-party organizations.